Last updated: September 06, 2025
Thank you for shopping at TriplyTees. We want you to love your purchase, but if you are not fully satisfied, this Refund & Return Policy explains your rights and options.
Eligibility for Returns
- You have 07 days from the date of delivery to request a return or exchange.
- Items must be unused, unworn, unwashed, and in the same condition as received, with original tags and packaging.
- Certain products such as final sale items, promotional giveaways, or gift cards are not eligible for return or refund.
Return Process
To initiate a return:
- Contact us at support@triplytees.com or via our Contact page at https://triplytees.com/contact.
- Provide your order number, details of the item(s), and the reason for return.
- Once your return is approved, you will receive instructions on how to send your item back.
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed back to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or defective item).
Exchanges
If you wish to exchange an item for a different size or style, please initiate a return request and specify the exchange details. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged, defective, or incorrect item, please contact us immediately. We will cover return shipping and provide a replacement or full refund.
Non-Returnable Items
- Gift cards
- Final sale or clearance items
- Customized or personalized products (unless defective or damaged)
Contact Us
If you have any questions about our Refund & Return Policy, you can contact us:
- By email: support@triplytees.com
- By visiting our Contact page: https://triplytees.com/contact